ISO 9001
Quality Management System
A client or a prequalification scheme asks for a documented system, and increasingly asks for one aligned to ISO 9001. This is that system, written for New Zealand operations and ready to carry your name.
It holds the manual and policies, the procedures that say how the business runs, the registers it keeps, and the project level paperwork used on a job.
Editable Word and Excel files, delivered as a single download, yours to use on every job you run.
What you get
Policies
The signed statements of intent a client asks to see first, ready for your business name and your director to sign.
- POL-001Quality Policy
Plans and Manuals
The manual that ties the system together, and the plans that sit under it.
- PLN-001Quality Manual
Procedures
How the business actually does each thing, from reporting an incident to managing a subcontractor.
- PRO-001Documents and Records Control Procedure
- PRO-002Training and Competency Procedure
- PRO-003Risk and Opportunity Management Procedure
- PRO-004Procurement and Subcontractor Management Procedure
- PRO-005Plant, Equipment and Asset Management Procedure
- PRO-006Quality Assurance and Control Procedure
- PRO-007Internal Audit Procedure
- PRO-008Corrective and Preventive Action Procedure
- PRO-009Project Delivery Procedure
- PRO-010Tender Management Procedure
- PRO-011Design Management Procedure
- PRO-012Management Review Procedure
- PRO-013Compliance Evaluation Procedure
- PRO-014Change Management Procedure
- PRO-015Monitoring and Measurement Procedure
- PRO-016Communications Procedure
Registers
The running records a business is expected to keep and produce on request, as Excel workbooks.
- REG-001Documents and Records
- REG-002Training Records Register
- REG-003Non-conformance and Corrective Action Register
- REG-004Risk and Opportunity Register
- REG-005Subcontractor and Supplier Register
- REG-006Equipment Register
- REG-007Monitoring, Audit and Inspection Register
- REG-009Tender and Project Register
- REG-010Legal and Other Requirements Register
- REG-011Objectives Targets and Programmes Register
- REG-012Design Register
- REG-013Context and Interested Parties Register
Forms
The blank forms the procedures refer to, ready to print or fill in on site.
- FOR-001Training and Competency Form
- FOR-002Internal Audit Form
- FOR-003Meeting Minutes Form
- FOR-004Issue and Action Form
- FOR-005Supplier and Subcontractor Evaluation Form
- FOR-006Tender Assessment Form
- FOR-007Design Review and Approval Form
- FOR-008Design Change Management Form
- FOR-009Management Review Agenda and Minutes
- FOR-010Non-conformance Report
- FOR-011Client Feedback Form
Project Plans
The job level plans a main contractor asks for before you start on site.
- PLN-P01Project Quality Management Plan
- PLN-P02Site Non-conformance Flow
- PLN-P03Operation and Maintenance Manual
Project Procedures
How the work is run on a particular site, from establishment through to handover.
- PRO-P01Subcontractor Site Management Procedure
- PRO-P02Quality Hold Points and Inspection Procedure
- PRO-P03Project Handover Procedure
Project Registers
The site records kept for the duration of a job.
- REG-P01Project Document Register
- REG-P02Drawing and Design Register
- REG-P03Project Risk Register
- REG-P04Project Subcontractor Register
- REG-P05Inspection and Hold Point Register
- REG-P06RFI Register
- REG-P07Variation and Site Instruction Register
- REG-P08Defects and Punchlist Register
- REG-P09Progress Claims Register
Project Forms
The paperwork used day to day on site, including inductions, permits and sign-offs.
- FOR-P01Project Start Checklist
- FOR-P02Daily Site Diary
- FOR-P03Subcontractor Site Start Checklist
- FOR-P04Practical Completion Inspection Checklist
- FOR-P05Project Communication and Contacts Sheet
Inspection and test plans
Inspection and test plans for the work, with hold and witness points.
- FOR-P18Concrete Slab on Ground
- FOR-P18Suspended Concrete Slab
- FOR-P18Concrete Wall (Cast in Place)
- FOR-P18Concrete Footing and Pile Cap
- FOR-P18Tilt-Up Concrete Panels
- FOR-P18Block Wall (Reinforced Masonry)
- FOR-P18Brick Veneer Wall
- FOR-P18Structural Steel Erection
- FOR-P18Light Gauge Steel Framing
- FOR-P18Timber Framing - Walls and Roof
- FOR-P18Roof Truss Installation
- FOR-P18Metal Roof Sheeting
- FOR-P18Tile Roofing
- FOR-P18Wet-Area Waterproofing Membrane
- FOR-P18External Waterproofing - Below Ground
- FOR-P18Plasterboard Installation
- FOR-P18Internal Wall and Ceiling Render
- FOR-P18External Render and Texture Coat
- FOR-P18Wall and Floor Tiling
- FOR-P18Painting - Internal
- FOR-P18Painting - External
- FOR-P18Window and Door Glazing
- FOR-P18Joinery and Cabinetry Installation
- FOR-P18Hydraulic Services - Final Fix
- FOR-P18Electrical Services - Final Fix
- FOR-P18Mechanical Services - Final Fix
- FOR-P18Fire Services Installation
- FOR-P18Stormwater and Subsoil Drainage
- FOR-P18Asphalt Paving and Concrete Kerbs
- FOR-P18Soft Landscaping and Irrigation
- FOR-P18Earthworks
- FOR-P18Drainage
- FOR-P18Pavement
- FOR-P18Surface Treatments
- FOR-P18Bridge
- FOR-P18Inspection and Test Plan (ITP)
Training Packages
Material for inducting people into the system and keeping their training current.
- TP-01System Overview and Awareness
- TP-04Quality Management and Inspections
- TP-05Document Control and Record Keeping
How it works
Buy it and the download arrives straight away. Open the Start Here guide, add your logo and business name, then work through the registers and the parts that describe how you run the work. Once it reflects your business, use it on every job: the licence is per business, not per site.
Who it is for, and how it differs from the Task Analysis Pack
A contractor asked for a quality system, commonly on civil, commercial or government work.
A Task Analysis Pack is the task documents on their own, one per task, for the crew doing the work. This is the system around them: the manual and policies, the procedures, the registers a business keeps, and the project level paperwork used on a job. If you need the task documents for a trade, they are sold separately.
What it is not
An editable template set aligned to ISO 9001. It is not certification. Certification is a decision for an accredited certification body after an audit of what your business actually does.
The policies name your business, the registers start empty, and the parts that describe how you work have to be made true before any of it means anything. Filling it in for the business you actually run is the work.
Questions buyers ask
Can I put my own logo and business name on it?
Yes. Every document is an editable Word or Excel file with no locked fields and no password. Add your logo in the header, put your business name through the policies, and sign them off as your own.
Is it written to New Zealand law?
Yes. It is written to the Health and Safety at Work Act 2015 and the General Risk and Workplace Management Regulations 2016, and it uses New Zealand terms and agencies throughout.
Does it include task documents?
It includes the project level paperwork for a job. The task documents for a trade are sold separately as Task Analysis Packs, one document per task.
Will this get me certified?
No, and nothing here claims it will. Certification is a decision for an accredited certification body after it audits what your business actually does. A documented system aligned to ISO 9001 is something an auditor expects to see, not a substitute for the audit.
What file formats do I get?
Microsoft Word for the documents and Microsoft Excel for the registers, with a Start Here guide. They open in Google Docs, Pages and LibreOffice, though complex tables can shift a little between applications.